Terms and Conditions
These General Contracting Conditions - hereinafter CGC -, regulate the conditions of purchase of the different products offered on our website: www.tot3d.com, owned by TOT3D
Users who make purchases on www.tot3d.com fully accept these CGCs and will be bound by them, just as if they were written at the time of contracting / purchasing.
It will be an essential requirement to read and accept the CGC, prior to the purchase of any product through www.pccomponentes.com
TOT3D reserves the right to modify the CGC at any time and without prior notice. The CGC will always be accessible from the website, so that the user can consult or print them at any time.
The prices and conditions of sale are purely informative and can be modified in response to market fluctuations. However, placing the order by completing the purchase form implies compliance with the price offered and with the general sales conditions in force at that particular time. Once the order is formalized, the purchase will be understood to be fully completed, with all the legal guarantees that protect the acquiring consumer and, from that moment, the prices and conditions will be contractual and may not be modified without the express agreement of both parties. . Spanish will be the language used to formalize the contract. The electronic document in which the contract is formalized will be filed and the user will have access to it in his client area.
Conditions revised as of December 3, 2018
TOT3D reserves the right to deny and / or suspend access to the services provided on www.pccomponentes.com for reasons of breach of contractual good faith, breach of applicable legislation, of these General Conditions of Purchase and / or in cases of fraud detected by this company and / or any of its suppliers.
Delivery times range from 24 to 72 hours at the customer's choice. We cannot guarantee these delivery times, although we try to ensure that transport companies meet them whenever possible. In rural towns far from urban centers, it is not possible to guarantee 24-hour delivery under any circumstances.
Delivery times will depend on the availability of each product, which is indicated in each and every one of the products offered. In orders that include several items, a single shipment will be made and the delivery time will correspond to the item whose delivery time is longer.
The customer will have 24 hours to check the integrity of all the components of the order and to check that everything that is included in the included products is included. After these 24 hours, the shipment will be considered accepted and no claims for damage or failure with the shipment will be accepted.
An order will be considered delivered when the delivery receipt is signed by the customer. It is in the next 24 hours when the customer must verify the products upon receipt of them and present any objections that may exist.
In case of receiving a product damaged by transport, it is advisable to contact us within the first 24 hours to be able to claim the incident from the transport company. In the same way, it is convenient to record the transport company:
Seur: 902 10 10 10
Correos (Ceuta and Melilla): 902 19 71 97
For these purposes, TOT3D informs that the Consolidated Text of the General Law for the Defense of Consumers and Users (TRLGDCU) establishes several options to exercise the right of withdrawal. Among them, it considers the possibility of doing it by filling in a form electronically. In order to shorten the times and so that you can make the return in a comfortable way and without delay, from TOT3D we advise you to use that option and fill out the withdrawal form.
In accordance with current legislation, the contract concluded can be terminated, without the need to justify such a decision and without penalty of any kind, within 14 calendar days from receipt of the merchandise by the customer. To do this, the conditions set out in this document must be met: withdrawal form.
The consumer will only be responsible for the decrease in value of the goods resulting from their handling other than that necessary to establish their nature, characteristics or operation.
The right of withdrawal will not be applicable to contracts that refer to:
The provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the recognition on their part that they are aware that, once the contract has been Fully executed by the employer, you will have lost your right of withdrawal.
The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the withdrawal period.
The supply of goods made according to the specifications of the consumer and user or clearly personalized.
The supply of goods that may deteriorate or expire quickly.
The supply of sealed goods that are not fit to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
The supply of goods that after delivery and taking into account their nature have been inextricably mixed with other goods.
The supply of digital content that is not provided on a material medium when the execution has begun with the prior express consent of the consumer and user with the knowledge on their part that they consequently lose their right of withdrawal.